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Return Policy - HappyEars Japan

Our Return Policy:

  • You can return any item that is in new condition with unopened package at any time after purchase.

  • Items bought from our online store cannot be returned or exchanged in a retail or concept store.

  • We do not refund money for the FedEx shipping when we receive items in return.

When returning an item, please include your name and email inside of package clearly legible and mail to:

Happy Ears AB

Stora Varvsgatan 6A

SE–211 19 Malmö


As soon as we receive your return, we will process your exchange or refund request.  Any refunds made by us will be processed back to the original payment method when you placed your order.