We've served well over 1mil customers since 2010. Here are there most frequently asked questions:
We've served well over 1mil customers since 2010. Here are there most frequently asked questions:
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How do I know which size Happy Ears will fit my ears?
Earplugs are not a one size fits all product, which is why Happy Ears are offered in sizes small, medium and large. The size of one's ear canal also has nothing to do with height, weight or gender. We strongly recommend all first time users start with one of our our "Discovery Packs". Each Discovery Pack is offered at a discounted price with a money back guarantee.
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I've received my Discovery Pack - How do I get started?
It's very important that you sample from large down to small until you discover the perfect earplug for your ears.
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What do the red, white and black colors in the earplugs indicate?
Important question. If you've ordered our Original or Ocean Plastics these earplugs will have cores that are red, white and black. Reason for this is to indicate the size of the earplugs. Red is size small, white is medium and black is large.
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How do I insert Happy Ears into my ears?
Grab the "stem" and insert the large oval tip into your ear. It's important first time users do not push Happy Ears so deep into one's ear canal that you are not able to easily remove the earplug. The earplug should naturally seal against the base of your ear canal. It can take a minute for first time users, so play around with the product until it rests naturally and comfortably in your ear. Once you feel that it fits properly you'll see how simple Happy Ears are to use.
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How can Happy Ears work effectively for sleeping, concerts, motorcycling and more?
Other earplug companies want you to believe you need a different earplug for nearly everything you do. We know this isn't true. We also know it's wasteful and this goes against Happy Ears core beliefs. Using simple Scandinavian design Happy Ears created a single earplug to be used as an accessory for anything you do. An earplug with two parts and no extra or unnecessary filters. A great earplug for whatever your need. Don't believe it? Take advantage of our Discovery Pack money back guarantee.
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How much protection do Happy Ears provide?
Happy Ears Original, Recycled and Color are CE Certified at 25 dB.
Happy Ears Ocean Plastics are CE Certified at 27 dB.
Attenuation:
High: 26 dB
Medium: 23 dB
Low: 22 dB -
Can Happy Ears be used when swimming or showering to protect one's ears?
Absolutely. If Happy Ears fit right, they're water tight. Happy Ears are also more durable than silicone earplugs, which are porous and easily breakdown with exposure to sun/heat and water. Happy Ears durability make them perfect for daily use.
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Are Happy Ears really made in Sweden.
Yes. Since our inception, Happy Ears have been made at our factory just outside of Stockholm.
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How long do Happy Ears last?
Happy Ears are made in Sweden and are extremely durable. We can not guarantee Happy Ears to last for any specific time as each person uses them differently. What we do know from listening to customers, since 2010, is if used daily for sleep, Happy Ears typically last many months. Many customers report using one pair of Happy Ears for up to one year. We see similar results for swimmers. When using for concerts or seasonal motorcycling or travel, we know the earplugs, if stored in their case when not in use will last a few years. Bottom line, Happy Ears are extremely durable offering a great value for consumers. Daily users of foam or wax earplugs will save a lot of money using Happy Ears.
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I'm allergic to certain ingredients. Is Happy Ears tested for allergy?
All materials are allergy tested and our factory in Sweden is ISO 9001:2015 certified. Happy Ears do not contain any silicone.
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Can I clean or how do I clean my Happy Ears?
Yes, simply use soap and warm water or rubbing alcohol to clean your Happy Ears. We have many reviews from customers raving their Happy Ears made it through the washing machine, but we don't recommend this.
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I used my first pair of Happy Ears for one year and just ordered a second set. The new pair feel different or maybe even smaller. Are they the same?
It's not the same experience for all, but for some who re-order Happy Ears the new pair feels different than the first pair. We want you to know Happy Ears have been made by the same staff, using the same tools at the same location (in Sweden) since our inception. The issue is simply that your first pair of Happy Ears softened up significantly and changed form just slightly. Just know with a new pair it can take a couple weeks to break in to make them your own. If your issue is persistent please do not hesitate to reach out to us via email. We never want a customer to have a negative experience. Thank you for re-ordering and being a loyal customer of Happy Ears!
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Is there a time limit to Happy Ears money back guarantee?
No. Our staff is committed to working with customers to help you get fitted to find the perfect earplug. This is particularly important for our sleep customers as we understand it can take time for some to learn to sleep with earplugs for the first time.
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Are happy Ears suitable for children?
Yes, kids can benefit greatly from Happy Ears. Whether to enhance focus or to reduce volume and stress Happy Ears are a discreet earplug kids can use. When trying for the first time we strongly recommend a parent help their child to ensure the earplugs fit properly. You can also not assume a child will use Happy Ears size small. Our small is the smallest earplug made. A child may use a medium or large.